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#Zimbra desktop root folder inbox update#

Checking Out and Checking In Files to Briefcase.Using Email Messages to Set Up Meetings.Scheduling an Appointment Within an Email Message.Creating an Appointment from an Existing Appointment.Using the Scheduling Tool to Find Attendee Availability.Using the Scheduling Tool to Set Location Preferences.Creating a Meeting from the Appointment Page.Scheduling Appointments, Meetings, and Events Adding an iCalendar From an Email Message.Other Calendar Preferences to Configure.Printing a Contact Name or Address Book.Moving a Contact to Another Contact List.Adding Members to an Existing Contact Group.Automatically Add Contacts to Emailed Contacts List.Customizing Your Options for Composing Messages.Sending Email on Behalf of Someone Else.Delegate Others to Send Messages on Your Behalf.Using Other Account Identities When You Send an Email.Assigning Retention Policies to Email Folders.Displaying Messages in HTML Format or Plain Text.Opening Attachments to an Email Message.Marking Multiple Messages for the Same Action.Receiving New Mail Notification to Another Email Address.Automatically Forwarding Messages You Receive.

Moving Less Important Mail Out of the Inbox.

Setting Desktop Alerts For New Email Messages.

Changing How Often Your Account Checks for New Mail.

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If the issue continues, please try repairing your Office installation.

A corrupted profile can lead this issue, so please try creating and using a new Outlook profile via Control Panel > Mail > Show profile and see if there is any difference.

There could be some add-ins in your Outlook client that cause this issue, so it is suggested to start your Outlook in safe mode (Press Win + R, type “outlook /safe”, press Enter.) and see if the issue continues.

If the same IMAP account can work fine in other users' Outlook client, please try the following suggestions to troubleshot: Please check if this issue can be reproduced when adding the same IMAP account to other users' Outlook client. To further confirm if the issue is an client issue. I noticed you have mentioned that there is only one user suffering with this issue. I did the same tests in my environment, configure Exchange 2016 On Prem email account as IMAP account in Outlook 2016 desktop client, checked "save copies of messages", unchecked "Do not save copies of sent items" option, seems it could work fine, can successfully sync Sent items to Web mail. Note: Please remember to back up your mailbox items to avoid loss before operating. So, please try to set your root folder path via File > Account Settings > Account Settings > Double click on your IMAP account > More Settings > Advanced > Set Root folder path as "Inbox", wait for the re-sync and test to see if your issue could be resolved.

#Zimbra desktop root folder inbox update#

If the issue still continues, please try to Update your Folder List and make sure you have properly subscribed all the IMAP folders.Īs I know, setting "Root folder path" in Outlook could help modify your folder structure and re-sync your mailbox with your mail server. Just as Michev mentioned above, it is suggested for you to firstly check if you have properly unchecked the "Do not save copies of sent items" in your Account Settings like below: Does this issue only happen to the specific Sent Items folder? Can all other folders sync well?Ĭan you see those emails you sent from your Outlook client in the Sent Items folder of your Outlook client?